What are your strengths?

Our delivery is timely and the quality of our products is stable. We can customize products according to customer requirements. Our company has its own R & D team, which can timely communicate with customers to solve problems.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.Our price list will normally be sent to you within 1-3 days.

Do you have a minimum order quantity?

Regarding standard products, qty is not important, but in order to save the freight, it is better that weight of one shipment should be up to 45kgs.
Minimum order for customer-made modules should be according to the facts.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificate of quality; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, preparation time is about 3-7 days.
For mass production, the lead time is generally 40-50 days after receipt of deposit payment. If there is a warehouse to prepare materials, the production time is generally 10-15 days. If you have special urgent needs, our time can also be communicated in advance.
The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

In general,you can make the payment to our bank account:
30% deposit in advance, 70% balance against the copy of B/L.
Or you have other payment requirements can also communicate with our sales staff.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products.  Because of our trust in product quality, our products can be guaranteed for up to 5 years.  It is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.At the same time, we will also ship according to your packaging requirements.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.


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